DriveNet Privacy Policy

Thank you for using the “DriveNet” application and related services. This Privacy Policy (the “Policy”) explains how we collect, use, store, and share your personal data, as well as the rights available to you. By registering, logging in, installing, or continuing to use this service, you confirm that you have fully read and agreed to the contents of this Policy.

1. Scope and Applicability

This Policy applies to the mobile applications, websites, and related online and remote services provided by DriveNet. If you access any third-party website or application through this service, that third party’s handling of your data will be governed by its own privacy terms and will not be covered by this Policy.

2. Types of Information We May Collect

To maintain the security, stability, and performance of our services, and to provide necessary functions, we may collect the following information within a lawful and reasonable scope:

• Device and Network Information: including IP address, device model and operating system, hardware or advertising identifiers (such as IMEI, MEID, Android ID, IDFA, OAID, OpenUDID, GUID), SIM-related information (IMSI/ICCID), MAC address, network and Wi-Fi status, app version, and related data. This information may be associated with your account for security auditing and risk control purposes.
• App Usage Data: including app launch and crash information, feature clicks, usage frequency, referral source, running processes, and similar data, for debugging, improving user experience, and enhancing service quality.
• Account and Identity Verification Data: where necessary, we may combine basic account information with device, network, and log data, together with risk assessment mechanisms used by us and our partners or affiliated companies (where legally permitted), for abnormal activity detection, identity verification, and prevention of fraud or abuse.
• Necessary Permission-Related Information: in remote driving or device-control scenarios, we may require access to your microphone (for voice communication) and Bluetooth (for controller connectivity); we may also need access to storage space (including SD card access) to capture/store screenshots or upload images/videos for maintenance support. The system will notify you and request your consent when such functions are used, and you may adjust these permissions at any time through your device settings.

The following information is generally not covered by the protection scope of this Policy: (1) content that you publicly post on the platform (such as comments or participation records); (2) search keywords that you enter within the service; and (3) records relating to violations of platform rules or laws, and related handling actions.

3. Purpose and Methods of Data Use

• To provide, operate, optimize, and improve the service, including login, device pairing, message push notifications, troubleshooting, and performance monitoring.
• For security and compliance purposes, including blocking malicious programs, risk control, fraud detection, abuse prevention, and permission verification.
• To contact you, subject to your consent, regarding version updates, feature changes, or service notices.

Unless we have obtained your prior consent, or it is necessary to provide a service you have specifically requested, we will not provide, sell, rent, share, or trade your personal data with unrelated third parties. If sharing is necessary for cooperative services, such partners may only use the data within the scope of the agreed purpose and must stop using it once that purpose no longer exists.

4. Circumstances Requiring Disclosure

We may disclose or provide certain data under the following circumstances:

• With your explicit consent or according to your instructions.
• When cooperation with a third party is necessary to complete a product or service you requested.
• In response to legal orders or formal requests from judicial or administrative authorities.
• Where you violate laws or platform rules, and disclosure helps protect the lawful rights and interests of the platform or others.
• Where disclosure is necessary for handling intellectual property or transaction disputes.
• Where reasonably necessary to complete a transaction, settle payments, or resolve disputes.

If you disable the above permissions or withdraw your consent, we will stop collecting the corresponding information and disable the related functions, but this will not affect any processing activities already carried out based on your prior authorization.

5. Data Retention, Storage Location, and Cross-Border Transfers

Your data may be stored on servers operated by DriveNet and/or its affiliated companies, and may be transferred across borders or used for backup purposes depending on the service architecture. For overseas access, storage, or display, we will adopt reasonable security measures and contractual safeguards.

6. Cookies and Similar Technologies

• To support login, preference settings, and necessary functions, we may place or read cookies and/or local storage data on your device.
• You may restrict or disable cookies through your browser or system settings, but some functions may not work properly as a result.
• Any information obtained through cookies will be managed and protected in accordance with this Policy.

7. Information Security and Your Responsibilities

• We adopt reasonable technical and administrative measures, such as encryption, access controls, and auditing mechanisms, to protect data. However, no transmission or storage over the internet is absolutely secure, so please keep your account credentials and password safe.

8. Your Rights and Account Deletion

• You may view or correct certain account information within the app, and, subject to applicable laws, request deletion of your data or restriction of processing.
• If you wish to delete your account, please go to “My → Settings → Delete Account” and follow the instructions. After deletion, services linked to your account will no longer be available.

9. Contact Information

If you have any questions, claims, or complaints regarding this Policy or your personal data, please contact us:

Email: info@nodistanceco.com
Phone: +852 61588111
In-App: Feedback
Company Name: NoDistance Technology Limited
Company Address: Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Hong Kong

10. Policy Updates and Notice

We reserve the right to update or revise this Policy at any time. In the event of material changes, we will post a notice in a prominent location within the application or on the website, and where necessary, provide additional notice by appropriate means. Your continued use of the service will be deemed as your acceptance of the updated Policy.

This Policy becomes effective from the date of publication or update.
Last Updated: March 13, 2026